How to migrate to AiSensy from your existing WhatsApp API Provider?

Looking to switch to AiSensy from your current WhatsApp Business API provider?

You're at the right place!

Before we begin, let's understand what gets migrated when you shift from one WhatsApp API provider to AiSensy. 

What can you retain after migrating from one WhatsApp API provider to another?

• Registered phone number
• Display name
• Quality rating
• WhatsApp Blue Tick status
• Messaging limits
• Previously approved high-quality WhatsApp template messages. 

Approved high-quality templates are ready for use immediately after migration. These templates and do not require re-approval.

Interesting fact: Template quality rating does not get migrated as Meta creates a duplicate of the existing high quality templates so they are treated as fresh templates and hence do not have quality rating associated with them.

What Does NOT Get Migrated During WhatsApp API migration process? 

There are 2 parts to the migration process. You need to:

Let's discuss both of these parts in detail.

First, go to Business Settings in your Facebook Business Manager by clicking this link - https://business.facebook.com/settings/

Now, click on WhatsApp accounts & choose the WhatsApp Business API account you wish to migrate to AiSensy.

Next, in WhatsApp Accounts, go to settings as shown in the below image.

Here, you need to verify that your WhatsApp API provider is listed under the Payment Method.

If it's not there, don't worry! You can continue to the next step.

Now click on WhatsApp Manager.

Now, you need to choose the Phone number you wish to migrate.

If you have multiple WhatsApp Business API accounts, choose the one you wish to migrate to AiSensy.

Note: If the phone number is not visible, go to your WhatsApp Business API provider & ask them to disable the 2-factor verification from their end.

Next up, verify your profile & click Two-step verification to disable 2FA.

Under two-step verification, click Turn off two-step verification to disable the 2 FA.

In case the Turnoff two-step verification button is greyed out, follow the step mentioned in the next section.

After clicking Turn off two-step verification, you'll receive an email on your registered email ID.

Find the link to disable 2-factor authentication in your registered email ID.

Disable the 2-factor authentication by clicking the button Turn off two-step verification.

Once the 2FA is disabled successfully, connect with AiSensy support via Call, WhatsApp & email to complete the migration process.

If you haven't verified your email in Business settings, you might find the Turn-off two-step Verification button greyed out.

To enable it, you need to verify your email.

Click the verification link that'll show on the page to enable the button.

After verifying your email, you'll see the 2-Factor Authentication button enabled.

Once the 2-step verification is disabled, you can easily migrate to the AiSensy platform by following the steps listed below👇

Note: In case, you've already signed up, skip to step 4!

If you're new to AiSensy, simply go to the AiSensy sign-up Page by clicking here.

You can signup with your Google account or if you use a different business email, fill in the form.

If you signed up by filling out the form, you'll receive an OTP on your registered email ID.

Enter it & press 'Submit' to proceed.

Under the section "Choose a WhatsApp Business account", select "Create a WhatsApp Business Account"

And select "Create a new WhatsApp Business profile" under "Create or select a WhatsApp Business Profile"

Name your WhatsApp Business account. This name can be anything as it isn't visible on your WhatsApp Business API Profile.

Next, create a WhatsApp Business Display name which will be visible to your customers when they view your WhatsApp API profile.

Last, pick your business category and tap next.

If you see the following error here (refer to image), don't worry, it's supposed to be there!

Enter your phone number and press "Next". 

In case, any other error is visible to you, contact us immediately via Live Chat.

After verifying your number, just sit back and relax for a few minutes!!

Congratulations🎊

If you perform all the above steps correctly, your WhatsApp Business API account will be successfully migrated to AiSensy along with your existing Broadcasting limit!